The Results
Are In

EXCELLENT FIVE STARS!

CUSTOMER ORIENTED & COST CONSCIENCE! TRUE BLUE PEOPLE!

I HAVE DONE BUSINESS WITH THIS SHOP TWICE, AND WOULD RECOMMEND TO ANYONE. THIS SHOP WAS RECOMMENDED TO US BY OUR FORD DEALERSHIP.

IT WAS A GREAT EXPERIENCE, JEREMY ALWAYS KEPT ME IN THE KNOW

PREMIER COACH WORKS AUTO & RV COLLISION 8030 N EL MIRAGE R EL MIRAGE, AZ 85335 THIS PLACE IS A JOKE! Absolutely NO customer service. They pad the estimate and run very high.  We agreed to have them do the work on our coach but when it came time to finalise the work, Kody, the person we were dealing with would never return our calls. We had to keep calling until he finally would call us back. We even had asked him to figure out some extra things we wanted done that weren't on the insurance claim, like some botched body work and removal and replacing a couch in the coach. We had ordered the couch and had it shipped to Premier.  Our insurance agent said that Kody was way high on his estimate and wouldn't come down and we were going to have to come up with a few thousand dollars in addition to what the insurance company was going to cover. My husband rented a truck to go and pick up the couch we had shipped to them to install. Kody wouldn't even come out of his office to meet with him.... So needless to say because of the lack of customer service we received we will not be returning to this shop and have found one that will work with us and our insurance company within reason. The facility is more state of the art and clean. The people are dealing with are very nice and treat the customer with respect and yes, they return calls within the next day.  Not only is Premier losing our insurance business, they are also losing the additional work that we wanted and were going to pay out of pocket worth another $2k. 

PRECIOUS & PERFECT ALL AROUND!

DEALING WITH AN ACCIDENT IS NOT FUN! I WAS INVOLVED IN A FOUR VEHICLE ACCIDENT WHILE PASSING THROUGH TUCSON AZ IN MY RV HOME. DESPITE NOT BEING FAMILIAR WITH THE AREA OR THE INSURANCE /COLLISION REPAIR PROCESS I CONSIDER MYSELF VERY FORTUNATE FOR HAVING CHOSEN FIX AUTO EL MIRAGE TO HANDLE THE REPAIRS TO MY RV. NOT ONLY WAS THE QUALITY AND SPEED OF MY REPAIRS TOP NOTCH, BUT I AM ALSO CONVINCED THAT FIX AUTO'S REPUTATION FOR QUALITY OF WORK AND THEIR ESTABLISHED RELATIONSHIPS WITHIN THE INSURANCE INDUSTRY AS RESPECTS COLLISION REPAIRS WERE LARGELY RESPONSIBLE FOR THE SATISFACTORY RESULTS OBTAINED. I UNEQUIVOCALLY RECOMMEND THIS COMPANY TO HANDLE YOUR COLLISION REPAIR NEEDS.

BEST SERVICE EVER! I'VE ALREADY TOLD NUMEROUS PEOPLE TO USE FIX AUTO.

Vanessa was extremely polite and professional

I WOULD RECOMMEND THIS PLACE TO ANYBODY WHO NEEDS TO GET THEIR CAR FIXED! STAFF ARE REALLY FRIENDLY AND NICE.

HIGHLY RECOMMEND TO EVERYBODY. YOU DON'T FEEL LIKE A BUSINESS TRANSACTION, BUT AN ACTUAL HUMAN BEING TREATED WITH RESPECT

GREAT KEPT ME UP ON UPDATES AND WAS DONE QUICKER THAN WAS PLANNED

A SPECIAL THANK YOU FOR JEREMY FOR THE PRELIMINARY ESTIMATE. MAYBE I CAN USE YOUR EXCELLENT SERVICE.

Excellent from A to Z. This place makes a 5 star on everything. Very pleased with time and service and personell.

VERY PROFESSIONAL, KNOWLEDGEABLE, AND COURTEOUS

EXCELLENT ..!

EXCELLENT...!

I WOULD HIGHLY RECOMMEND FIX AUTO! I WILL RECOMMEND FIX AUTO.

excellent.

Excellent ..

Responsive, professional staff throughout the organization,

EXCELLENT SERVICE - VERY FRIENDLY - ANSWERED ALL QUESTIONS, SERVICE WAS GREAT

STAFF WAS VERY NICE AND HAVE GREAT CUSTOMER SERVICE

very professional , courteous, and timely

I liked the text updates!

great! .

STAFF VERY FRIENDLY AND HELPFUL. THANK YOU!!

HAD A FABULOUS EXPERIENCE

ALWAYS GREAT WORK.

WE REPLACED FLOORING FRIDGE, COOK TOP, COUNTERTOPS, CARPET, SHOWER, POWER SYSTEMS AND MORE & MORE. WE LOVE IT AN APPRECIATE THE ATTENTION TO DETAIL!

VERY QUICK AND PROFESSIONAL

GOOD! . ....

Very Fast!

always quick and easy to work for, deals with insurance, great service

excellent !

PROJECT WAS COMPLETED ON TIME AS GUARANTEED. JOB WAS FANTASTIC!

10/10 WOULD RECOMMEND

CINDY WAS WONDERFUL ANSWERING MY QUESTIONS, EVERYONE I MET WAS SO HELPFUL AND FRIENDLY. GREAT JOB! WOULD DEFINITELY RECOMMEND!

The repair and paint work is better than the original factory job. I’m thrilled with the results and the unexpected lifetime warranty. Our coach looks new inside and out! Thank you Fix Auto, I drive with pride.

FANTASTIC JOB

VERY PLEASANT TO WORK WITH, AMAZING EXPERIENCE

EVERYTHING WENT VERY WELL!

VEHICLE LOOKS GREAT!

GREAT STAFF, PROFESSIONAL, AND CLEAN BUILDING!

CAR IS BETTER THAN BEFORE ACCIDENT

FIVE STARS !! *****

GOOD WORK !

VERY HAPPY WITH THE REPAIR!

A + WORK ...

GREAT EXPERIENCE, GREAT MECHANICS, VERY EASY PROCESS

VERY EASY PROCESS, HELPFUL STAFF

FIX AUTO EL MIRAGE IS HIGHLY RECOMMENDED FOR YOUR CAR REPAIRS

COULD USE MORE CORRESPONDENCE WITH CUSTOMER AS TO PROGRESS THROUGHOUT THE REPAIR TIME

I HOPE I DON'T EVER HAVE TO COME BACK BUT WILL IF I GET REAR ENDED AGAIN

GOOD! ......

WOULD DO BUSINESS WITH FIX AUTO AGAIN

AWESOME BODY SHOP! WOULD AND WILL REFER ANYONE TO FIX AUTO. THANK YOU FOR ALL YOUR HELP!!

KEPT ME INFORMED ALONG THE WAY

ALL GOOD, THANK YOU VERY MUCH

NO PROBLEMS AT ALL!

Excellent!!

EXCELLENT ON EVERYTHING THEY DID

THOUGHTFUL THROUGHOUT THE PROCESS AND PLEASED WITH FINAL RESULT

JEREMY IS GREAT!!

PROMPT, COURTEOUS, NO COMPLAINTS

We recently required some collision repairs on our new motorhome. Having been in the collision repair business I new what to look for in a facility. I heard about Premier and am glad I did .Premier promptly sent out an estimator, and scheduled an appointment . The repairs were started before I even left, and completed on time. When we picked up the motorhome we were very happy with the repairs and noticed that the coach had been buffed, waxed and detailed. I had made arrangements to have it detailed after the repairs were done with someone else to the tune of $480.00 . No longer needed !!! All in all I wouldn't dream of going anywhere else. This place knows how to WOW a customer !!!

GREAT JOB, FRONT STAFF VERY FRIENDLY, JAY WAS A DELIGHT TO WORK WITH, SERVICE WAS FAST

Jay & Fix Auto are one of a kind.

GREAT PLACE, VERY PROFESSIONAL AND GREAT PEOPLE!

Friendly, helpful, and courteous

GREAT JOB, LOOKS LIKE IT JUST CAME OFF THE GMC LOT. 5 STARS!!

EASY AND FAST GREAT SERVICE

KODY DID EVERYTHING HE COULD TO MAKE OUR REPAIRS COMPLETED ON TIME. THANK YOU!

GREAT ONCE AGAIN

EVERYONE WAS VERY NICE

Kody was an excellent communicator

EXCELLENT...

THE EXEMPLARY PERFORMANCE OF THE FIX AUTO EL MIRAGE TEAM IN REPAIRING MY AUTOMOBILE ESPECIALLY NOTE WORTH! THEIR POSITIVE ATTITUDE AND PROFESSIONAL DEDICATION TO CUSTOMER SATISFACTION IS "TOP SHELF". THE FIX TEAM CHANGED AN UNPLEASANT EXPERIENCE (MY CAR NEEDS REPAIRS) TO A POSITIVE RESULT (A LIKE NEW VEHICLE) AFTERWARD. THEY DIDN'T CAUSE THE PROBLEM BUT THEY CERTAINLY "FIXED IT"

Easy and very accommodating

OUTSTANDING PROFESSIONALISM AND QUALITY OF WORK PERFORMED ON MY NEW 2018 HONDA ACCORD. I AM EXTREMELY PLEASED WITH THE QUALITY OF REPAIRS PERFORMED BY FIX AUTO EL MIRAGE, FROM THE MOMENT I CONTACTED FIX AUTO. ALL REPAIR ACTIVITIES INCLUDING LOANER CAR AND DEALING WITH INSURANCE CARRIER AND HONDA PARTS WAS HANDLED IN A PROFESSIONAL AND EXPEDIENT MANNER. THE FINISH PRODUCT IS OUTSTANDING, AND YOU WOULD NEVER KNOW THAT MY NEW CAR HAD BEEN VIOLATED. THANK YOU FIX AUTO.

GREAT !

Grounds and office very clean, Savannah was very sweet, Jay and Vanessa were great!

Extremely Flexible which was very helpful

OVERALL EXPERIENCE WAS WONDERFUL

Will definitely recommend!

KODY HANDLED AND DID EVERYTHING SO FAST, SO GOOD.

I WAS A FULL TIMER IN MY COACH AND THEY WORKED ABOVE AND BEYOND GETTING ME DONE.

MY THIRD YES, THIRD REPAIR HERE, EVERY TIME THE BEST SERVICE AND OUTSTANDING WORKMANSHIP.

AWESOME...

WOULD RECOMMEND TO ANYONE. ALL THE STAFF IS PROFESSIONAL AND UPDATES WERE DETAILED.

VERY IMPRESSED WITH THE QUALITY OF CUSTOMER SERVICE AND REPAIR!!

I'VE BEEN THRILLED WITH THE COMMUNICATION, THE STAFF AND ENTIRE EXPERIENCE. THOUGH THIS IS WAY OUT OF OUR WAY, PREMIER HAS A LIFE TIME CUSTOMER.

BEST EVER.

HAD TO WAIT FOR SHIPPING, HOWEVER WAS GIVEN SERVICE ASAP AND UNDER THE ESTIMATED TIME TO FINISH, COACH & WORKMANSHIP LOOK ABSOLUTELY GREAT!

HANDLED MY CAR AND EVERYTHING ELSE REALLY GOOD THANK YOU TO ALL OF YOU

AWESOME PEOPLE, AWESOME WORK!

GREAT CUSTOMER SERVICE, FAST TURN AROUND TIME AND GREAT PRICING. WILL USE AGAIN IN A HEARTBEAT.

OFFICE VERY FRIENDLY AND EASY TO WORK WITH :o)

FIVE STARS

CAR LOOKS BRAND NEW